Privacy & Data Security

Scater Privacy Policy — Our Commitment to Protecting Every Member's Data

At scater, privacy is more than a formal document. It is a genuine commitment that every piece of information you entrust to us is protected to the highest security standards and never misused.

Effective: January 1, 2026
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End-to-End Encryption

All data transmitted between your device and Scater's servers is protected by 256-bit SSL encryption — the same standard used by global banking institutions.

Data Not Sold

Scater never sells, rents, or trades member personal data to third parties for any commercial purpose.

You're in Control

You have the right to access, update, or request deletion of your personal data at any time through your account or by contacting the support team.

Secure Financial Data

Card and account details are processed through a PCI-DSS certified gateway and are not stored on scater's servers in any form.

Breach Notification

In the event of a security incident affecting your data, scater is committed to notifying you within 72 hours of the incident being detected.

Transparent & Clear

This policy is written in plain, easy-to-understand language — not filled with legal jargon designed to confuse. You have the right to know exactly what happens with your data.

Updated: January 1, 2026

This Privacy Policy applies to all services operated by scater via the scater.onl domain and related platforms. By using Scater's services, you agree to the data management practices described in this document. We encourage you to read it carefully — not because you have to, but because you deserve to know exactly how your data is handled.

1

What Data Do We Collect?

Scater collects data in two main categories: data you provide directly, and data collected automatically when you use the platform.

1.1 Data You Provide Directly

  • Identity data: full name, date of birth, gender, and ID number (national ID/driver's license/passport) required for KYC verification
  • Contact data: email address, phone number, and residential address
  • Account data: username and platform preferences you configure yourself
  • Financial data: bank account or e-wallet details for deposit and withdrawal purposes (full credit/debit card numbers are not included)
  • Communications: chat history with the support team and feedback you have submitted

1.2 Data Collected Automatically

  • Technical data: IP address, browser type, operating system, and device information
  • Activity data: pages visited, access times, session duration, and interaction patterns with the platform
  • Transaction data: complete deposit, betting, and withdrawal history
  • Cookies and similar technologies: to remember your preferences and improve your user experience
Data minimization principle: scater only collects data that is strictly necessary to operate the service, verify identity, and fulfill regulatory obligations. We do not collect excessive data that is irrelevant to platform operations.
2

How Do We Use Your Data?

Every piece of data Scater collects has a clear and limited purpose. Here's a full breakdown:

Purpose of Use Data Type Legal Basis
Creating and managing member accounts Identity, contact details, account Contract
Identity verification (KYC) Identity, official documents Legal obligation
Processing deposits & withdrawals Finance, transactions Contract
Providing customer support Contact, communications Contract
Fraud & cheating prevention Technical, transactions, activity Legitimate interests
Anti-money laundering (AML) compliance Identity, financial transactions Legal obligation
Improving platform performance Technical, activity, cookies Consent
Promotional communications (if consented) Contact, preferences Consent
About promotional communications: You can opt out of promotional emails at any time via your account settings or by notifying the support team. Opting out of promotional communications does not affect the core services you receive.
3

Sharing Data with Third Parties

Scater does not sell your personal data to anyone. Period. However, to operate our services effectively, there are limited situations where data needs to be shared with trusted parties:

3.1 Trusted Operational Partners

Scater works with third-party service providers that support platform operations, including:

  • Payment gateway providers — to securely process deposits and withdrawals (subject to PCI-DSS standards)
  • KYC service providers — to verify the authenticity of identity documents
  • Cloud infrastructure providers — for server hosting and security with high-grade encryption standards
  • Analytics providers — to understand platform usage in an anonymous and aggregated manner

All of these partners are bound by strict data processing agreements and may only use data for specific purposes as directed by Scater.

3.2 Legal Obligations

Scater may disclose member data to competent authorities if required by applicable law, court order, or in connection with fraud investigations and illegal activity. In such situations, scater will endeavor to notify the member concerned as long as it is not prohibited by law.

No unnecessary cross-border data transfers: Indonesian member data is processed in compliance with applicable data protection regulations. International data transfers are only carried out when necessary for service operations and with adequate safeguards in place.
4

How Do We Protect Your Data?

Data security at scater is not just an add-on feature — it is the foundation of the entire platform infrastructure. Here are the protection layers we have in place:

256-bit SSL Encryption

All communications between your browser and Scater's servers are encrypted using TLS 1.3 — the latest security standard used by global banking institutions.

Secure & Redundant Servers

Data is stored on servers with multi-layered security, advanced firewalls, and active DDoS protection — keeping the platform online and your data safe.

Internal Access Restrictions

Sensitive member data is accessible only to staff who require it to perform their duties. All access is logged and audited regularly.

Regular Security Audits

Scater undergoes regular independent third-party security audits to identify and address potential vulnerabilities before they have any impact.

What you can do from your account: Use a strong, unique password, enable two-factor authentication where available, and never share your login details with anyone — including anyone claiming to be scater staff. Our team will never ask for your password or OTP via chat or email.
5

Your Privacy Rights as a scater Member

Scater fully acknowledges and respects your privacy rights. The following rights are available to you at any time:

Right of Access

You have the right to request a copy of the personal data we hold about you. scater will process this request within 30 business days.

Right to Rectification

If any data is inaccurate or no longer relevant, you have the right to request a correction. You can update many details directly from your account settings.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when your account is closed. Note: some data may need to be retained to fulfill legal obligations.

Right to Restriction of Processing

In certain situations, you have the right to request a restriction on how we process your data — for example, while a dispute about data accuracy is being resolved.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format so it can be transferred to another service if you wish.

Right to Object

You have the right to object to the processing of your data for certain purposes, such as direct marketing. Objections to direct marketing are always honored unconditionally.

How to exercise these rights: Contact the scater support team via live chat on the platform, or submit a written request through the available support channels. scater will respond within a reasonable timeframe and will not charge any fee for reasonable, non-excessive requests.
6

Cookies and Tracking Technologies

Scater uses cookies and similar technologies to improve your experience on the platform. Here's an overview of the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function without them.
  • Preference cookies: Saves your language preference, display settings, and other preferences so you do not have to reconfigure them every time you visit the platform.
  • Analytics cookies: Helps us understand how the platform is used in aggregate and anonymously — to identify areas for improvement. This data is never linked to your individual identity.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality.

7

Data Retention — How Long Is Your Data Kept?

Scater does not retain data longer than necessary. However, certain types of data have minimum retention requirements set by regulation:

  • Active account data: Retained for the duration of the active account plus any required period following account closure
  • Financial transaction data: Minimum 5 years in accordance with applicable anti-money laundering regulations
  • Support communication data: Retained for 2 years for dispute resolution purposes
  • Technical and log data: Generally deleted after 12 months unless required for an active security investigation
  • KYC verification data: As required by applicable regulation, generally a minimum of 5 years

After the retention period ends, data is securely deleted using procedures that ensure it cannot be recovered.

8

Privacy Policy Updates

Scater may update this privacy policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. The date of the last update is always displayed at the top of this document.

For material changes — those that significantly alter how we collect, use, or share your data — Scater will provide more prominent notice, including via in-platform notifications or your registered email address, at least 14 days before the changes take effect.

By continuing to use the platform after changes take effect, you acknowledge your agreement to the updated privacy policy. If you disagree with the changes, you have the right to close your account and stop using scater's services.

Stay informed: Visit this page regularly or enable email notifications to receive automatic alerts whenever the privacy policy is updated. Transparency is a commitment we stand by.
Privacy FAQ

Frequently Asked Questions


Scater stores the bank account details you register (bank name, account number, account holder name) for verification and withdrawal processing purposes. This data is stored in encrypted form and can only be accessed to process transactions you request. Scater never stores your PIN, mobile banking password, or account OTP — this information is never requested and does not exist in our systems.

Contact the scater support team via live chat and submit your data deletion request. The team will first verify your identity to confirm the request comes from the legitimate account owner. Please note that some data may not be deleted if there are legal obligations to retain it (such as financial transaction data governed by AML regulations). In such cases, scater will explain the reasons transparently.

Scater uses your on-platform activity data to personalize your experience and deliver relevant communications within the Scater platform itself — for example, showing promotions that match your gaming preferences. We do not share member data with third-party advertising networks for ad targeting outside the platform. If you'd prefer not to receive promotional communications, you can disable them in your account settings.

After an account is closed, Scater will delete or anonymize data that is no longer needed. However, certain data — such as financial transaction history, KYC verification data, and compliance-related communications — will be retained for the period required by regulation (generally 5 years). This data is not used for marketing purposes and access to it is strictly limited.

scater has a structured security incident response procedure. In the event of an incident potentially affecting member data, the security team will promptly investigate, contain the impact, and reinforce the system. Affected members will be notified via their registered email within 72 hours of the incident being detected, along with information about the data affected, the steps taken, and any actions you need to take to protect your account.

Entrust Your Personal Data to scater

A safe, transparent online entertainment platform that respects every member's privacy. Join us and enjoy a great gaming experience without worrying about data security.

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